--- title: "About - Refrigeration Heroes" canonicalUrl: "https://refrigerationheroes.com/about/" excerpt: "The world deserves a heroic technician experience. At Refrigeration Heroes, we train better and work harder than our competitors. We think of things they don’t. We check for things they can’t. And we do what others won’t to make sure our customers get the services, explanation, and care they need. We go above and beyond for our customers, so they can focus where it matters. Customer-centric approach Exceptionally trained techs Satisfaction guarantee Our Mission TO SAVE THE DAYOne call, one project,one customer at a time  “Some heroes pack one heckuva punch.Ours pack one heckuva toolbox.” Jason Holeman Owner VETERAN OWNED Founded […]" metaDescription: "At Refrigeration Heroes, we deliver a heroic service experience with every commercial HVAC-R system installation, repair, and maintenance visit." datePublished: "2024-08-23T13:27:19+00:00" dateModified: "2025-11-14T18:53:47+00:00" --- About - Refrigeration Heroes ** # The world deserves a heroic technician experience. At Refrigeration Heroes, we train better and work harder than our competitors. We think of things they don’t. We check for things they can’t. And we do what others won’t to make sure our customers get the services, explanation, and care they need. We go above and beyond for our customers, so they can focus where it matters. * ![](https://refrigerationheroes.com/wp-content/uploads/2022/09/customercentricfinalversion.png) #### Customer-centric approach ![](https://refrigerationheroes.com/wp-content/uploads/2022/09/Technician_final.png) #### Exceptionally trained techs ![](https://refrigerationheroes.com/wp-content/uploads/2022/09/Satisfaction.png) #### Satisfaction guarantee ## Our Mission TO SAVE THE DAY ** One call, one project,**one customer at a time  ![Headquarters_Fleet](https://refrigerationheroes.com/wp-content/uploads/2024/08/Headquarters_Fleet.jpg)![TCBY_Heroes_2](https://refrigerationheroes.com/wp-content/uploads/2024/08/TCBY_Heroes_2.jpg)![Headquarters_Fleet_2](https://refrigerationheroes.com/wp-content/uploads/2024/08/Headquarters_Fleet_2.jpg)![TCBY_Heroes_3](https://refrigerationheroes.com/wp-content/uploads/2024/08/TCBY_Heroes_3.jpg)![SwampRabbit_heroes_1](https://refrigerationheroes.com/wp-content/uploads/2024/08/SwampRabbit_heroes_1.jpg)![Headquarters_StartofDay](https://refrigerationheroes.com/wp-content/uploads/2024/08/Headquarters_StartofDay.jpg)![SwampRabbit_heroes_2](https://refrigerationheroes.com/wp-content/uploads/2024/08/SwampRabbit_heroes_2.jpg)![TCBY_Heroes_1](https://refrigerationheroes.com/wp-content/uploads/2024/08/TCBY_Heroes_1.jpg)![Heroes_Hat](https://refrigerationheroes.com/wp-content/uploads/2024/08/Heroes_Hat.jpg)![Culture_2](https://refrigerationheroes.com/wp-content/uploads/2024/08/Culture_2.jpg)![Culture_Hero](https://refrigerationheroes.com/wp-content/uploads/2024/07/Culture_Hero.jpg)![Pressure,Gauges,And,Air,Refill,Kits](https://refrigerationheroes.com/wp-content/uploads/2022/10/shutterstock_720705562_service-scaled.jpeg)![Steel ladder](https://refrigerationheroes.com/wp-content/uploads/2022/09/refrigeration_careers_banner.jpg)![greenville-refrigeration-services-refrigeration-heroes-greenville-sc-94](https://refrigerationheroes.com/wp-content/uploads/2022/07/greenville-refrigeration-services-refrigeration-heroes-greenville-sc-94.jpg) * ** * “Some heroes pack one heckuva punch. Ours pack one heckuva toolbox.” * ## Jason Holeman ## Owner ## VETERAN OWNED Founded in 1977, Refrigeration Heroes is dedicated to solving critical problems for our commercial and industrial customers. Our technical expertise in Refrigeration, Air Conditioning, and Restaurant Equipment Repair coupled with our unparalleled customer focus and communication allows us to solve customer problems that impact their business. We are a growing, independent, and veteran-owned, service company committed to Saving the Day for our customers. ## OUR CULTURE Our team culture is more than just posters on the wall, it informs everything we do to solve problems for customers and support our fellow Heroes.   Refrigeration Heroes culture has allowed us to build a strong team, grow and serve additional customers, and improve every day. [LEARN MORE](https://refrigerationheroes.com/careers-2024/) *![Culture_1](https://refrigerationheroes.com/wp-content/uploads/2024/08/Culture_1.jpg)![Culture_3](https://refrigerationheroes.com/wp-content/uploads/2024/08/Culture_3.jpg)![Culture_4](https://refrigerationheroes.com/wp-content/uploads/2024/08/Culture_4.jpg) * ** ## THE HERO’S PROMISE When you call Refrigeration Heroes, we guarantee three things: We’ll be there when you call, day or night.** **You’ll understand your options for repairs.** **Every repair is guaranteed.** When we say we’re customer-centric, we mean it. Our technicians and support teams wear their positive attitude like a badge of honor. They approach customer situations ready to listen and ready to work. When something goes wrong, we’ll fix it—every single time.