EMERGENCY? CALL US!   24/7   SC: (864) 834-4078 or Western NC: (828) 688-0323

WHAT TO EXPECT

We are here to make working with us a simple process

At Refrigeration Heroes, we only serve commercial and industrial customers. This focus allows us to focus on the things that will drive your business forward. That could be the comfort of your customers and employees, the uptime of your equipment, the critical temperature requirements for your product, or a needed expansion to better serve your market. When you partner with us, you can expect a seamless experience from start to finish.

Our team of experienced technicians will conduct a thorough assessment of your needs, providing tailored recommendations that fit your business. We pride ourselves on delivering prompt, reliable service, whether it’s installation, maintenance, or emergency repairs. Choose us for transparent communication, competitive pricing, and the expertise to keep your business running smoothly.

New to Refrigeration Heroes?

Before we take on new customers, we will need to get some information to set up your company for service. Complete the attached form to streamline the process so that when you have an emergency, we are able to send a Hero more quickly to Save Your Day. Once you submit the form, someone from our team will reach out to verify and collect any additional required information.

We look forward to serving you!

PRE-APPROVAL

Getting Pre-Approval set up in our system will help assure speedy service requests.  Upon completion of our form a customer service representative will contact you to complete the process.

REQUEST A SERVICE CALL

Whether you’re facing an unexpected breakdown, need routine maintenance, or are looking to upgrade your equipment, our dedicated team is here to help. Simply fill out our service request form, and we’ll respond promptly to assess your needs and schedule a visit at your convenience. With our expertise and commitment to excellence, you can trust us to get your systems back on track and ensure your business remains comfortable and efficient.